Kako doživljamo spletne kataloge uporabniki in kako zaposleni v knjižničarski stroki? Pomembne razlike so izpostavljene v študiji skupine OCLC. Anketo so izvajali na katalogu Worldcat, v letu 2008.
Pomembno je, da se snovalci spletnih katalogov (in tudi sorodnih storitev) teh razlik zavedajo in se poskusijo v čimvečji meri prilagoditi željam ciljne skupine uporabnikov.
Selected key research findings
- The end user’s experience of the delivery of wanted items is as important, if not more important, than his or her discovery experience.
- End users rely on and expect enhanced content including summaries/abstracts and tables of contents.
- An advanced search option (supporting fielded searching) and facets help end users refine searches, navigate, browse and manage large result sets.
- Important differences exist between the catalog data quality priorities of end users and those who work in libraries.
- Librarians and library staff, like end users, approach catalogs and catalog data purposefully. End users generally want to find and obtain needed information; librarians and library staff generally have work responsibilities to carry out. The work roles of librarians and staff influence their data quality preferences.
- Librarians’ choice of data quality enhancements reflects their understanding of the importance of accurate, structured data in the catalog.
Več na naslovih:
http://www.oclc.org/reports/onlinecatalogs/default.htm
http://www.oclc.org/reports/onlinecatalogs/fullreport.pdf
Vir informacije: Biblioblog
